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Shiraz Bottling Soon
Shiraz Bottling Soon

Terms & Conditions

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. By agreeing to our terms and conditions, you are providing verifiable proof you are of legal age. Rhino Tiger Bear reserve the right to request identification prior to and/or upon delivery of your product.

All content on Rhino Tiger Bear is subject to our terms and conditions. By using our website you have agreed to abide by the same.

Rhino Loves Tiger Loves Bear PTY LTD
Liquor License: 90152545

COPYRIGHT
All content on Rhino Tiger Bear is held under copyright by Rhino Loves Tiger Loves Bear PTY LTD and is protected under Australian law.

CURRENCY
All prices quoted on this website are in Australian Dollars. All prices listed are GST inclusive.

ERRORS AND OMISSIONS
Whilst every care is taken to provide information that is valid, clear and accurate at time of publication, Rhino Tiger Bear acknowledge that errors may occur. As specials, policies, price points, dates, conditions, and information are continually changing, Rhino Tiger Bear reserve the right to revise our content at any time to ensure the information we provide to all customers is as accurate as humanly possible. We offer no warranty or guarantee on information found to be containing errors or omissions.

INTELLECTUAL PROPERTY
All content contained within the Rhino Tiger Bears site, it’s marketing collaterals both online and offline, graphics, logos and bottle shots are subject to copyright owned by Rhino Tiger Bear and are protected by the laws of Australia governing copyright and intellectual property ownership. Any improper use as defined under copyright law is strictly prohibited and will be prosecuted.

PRICING ERRORS
In the event of a product inadvertently appearing on the website at the wrong price, Rhino Tiger Bear reserves the right to cancel or decline orders for the product at the incorrect price, even if a credit card has already been debited. In the event that a credit has already been taken, Rhino Tiger Bear will notify the buyer and refund the price of the product immediately.

PRODUCT AVAILABILITY
All products are sold on a ‘while stocks last’ basis, if an order has been placed after the requested product has sold out, the buyer will be contacted with the option to take delivery of a product of at least equal quality or a full refund.

DELIVERY
Rhino Tiger Bear will always endeavour to deliver wine to buyers in as little time as possible. Please allow up to 10 working days for delivery to be made. Remote areas may take slightly longer for obvious logistical reasons. Once an order has been dispatched from the winery to its original destination, any changes to that destination or redirect requests made by the customer are the responsibility of the customer and not of Rhino Tiger Bear.

FORCE MAJEURE
Rhino Tiger Bear will take no responsibility for inability to supply for reason or events that are beyond reasonable control. In the event of a delay of supply the consumer will be contacted with an expected time frame of delivery. If Rhino Tiger Bear is prevented from delivering for an extended period of time, either party may cancel the order without liability to the buyer.

WARNINGS
Rhino Tiger Bear supports the responsible consumption of alcohol, excess consumption of alcohol may be harmful.

Full cartons of wine can be heavy, Please transfer bottles individually if you are unsure about the weight. Red wine will stain if spilt or dropped.

MINIMUM AGE OF DELIVERY

Rhino Tiger Bear operates under a VIC Producers Licence, to buy wine from the website the buyer must be over 18 years of age, verifiable by ID and specify a domestic shipping address within Australia. By placing an order with Rhino Tiger Bear, the buyer confirms that they are over the age of 18 and it is legal that they purchase Alcohol. Rhino Tiger Bear is required under VIC law to requests your date of birth upon ordering, this information is kept for legal reasons only.

SPECIAL OFFERS
Rhino Tiger Bear reserve the right to terminate a special offer at any time without prior notice.

OVERSEAS DELIVERY
Due to Liquor Licensing laws we are currently unable to sell internationally. Orders can only be shipped within Australia.

CLICK & COLLECT & SAME DAY DELIVERY SERVICE

Same Day and Click and Collect services will be offered periodically in order to  provide extra convenience to customers - these services will be honour while practicable to the business and may be cancelled at any time without notice. In the event that a pre agreed click and collect or same day delivery is not able to be honoured customers will be contacted on an individual basis to arrange alternate means. Click & Collect is exclusively available to Victorian customers from Mornington Peninsula.